• sales@hmhcleaningsolutions.co.uk
  • Business Hours: 08:00 – 17:00

Privacy Policy for HMH Cleaning Solutions

Effective Date: 30.06.2023

1. Introduction

HMH Cleaning Solutions ("we", "our", or "us") is committed to protecting the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.hmhcleaningsolutions.co.uk/ (the "Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Data We Collect

When you visit our Website, we may collect certain information from and about you.

2.1. Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information when you fill out a form, send us an email, or communicate with us in any other way. This information may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide.

2.2. Information We Automatically Collect

When you access the Website, we automatically collect certain information about your device and your use of our Website. This may include your IP address, browser type, operating system, the pages you view on our Website, the pages you view immediately before and after you access the Website, and the dates and times that you visit our Website.

3. Use of Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For more information about how we use cookies, please see our Cookie Policy.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how users use our Website. The information generated by the cookie about your use of our Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

5. How We Use Your Information

We use the information we collect from you for various purposes, including to:

  • Respond to your questions and requests;
  • Provide you with access to certain areas and features of the Website;
  • Verify your identity;
  • Communicate about your account and activities on the Website and, in our discretion, changes to any HMH Cleaning Solutions policy;
  • Improve our Website and for internal business purposes;
  • Tailor your experience on the Website and display content according to your preferences.

6. How We Share Your Information

We will not sell, exchange, or otherwise distribute your personally identifiable information without your consent, except to the extent required by law, in accordance with your instructions, or as identified in this Privacy Policy.

7. How We Protect Your Information

We take the security of your information seriously and use appropriate technical and organisational measures to protect your information against unauthorised or unlawful processing and against accidental loss, destruction, or damage. We also limit access to information about you to employees who reasonably need access to it to provide products or services to you or in order to do their jobs.

8. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review our Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

9. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at: admin@hmhcleaningsolutions.co.uk.

What kind of cleaning services do you offer?

At HMH Cleaning Solutions, we offer a wide range of cleaning services to meet the needs of our clients. Our services include office cleaning, healthcare cleaning, end of tenancy cleaning, and much more. We tailor our services to your specific requirements, so you can be sure that you're getting the cleaning services you need.

Yes, all our cleaners are fully trained in essential COSHH and Health and Safety Regulations, and we ensure that they are fully insured for your peace of mind. We follow strict protocols for the storage and handling of cleaning materials and consumables to eliminate the risk of cross-infection, and our cleaners are experienced and professional.

Yes, we offer flexible cleaning schedules to suit your business needs. Whether you need daily, weekly, or monthly cleaning services, we will work with you to develop a schedule that meets your requirements. Our competitive fixed monthly prices mean that you get value for money without compromising on quality, and our experienced cleaners will ensure that your premises are always maintained to the highest standards.

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